Refund Policy
Effective date: 2026-09-21
This policy applies to purchases from Hatblock, registered under 970221358 at King's College Circle 27, M5S 3K1 Toronto, Canada.
This refund policy applies to Hatblock and its published services related to custom hat design and production.
Eligibility for Refunds
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.
Exclusions from Refunds
Custom-designed hats and personalized items are excluded from refunds once the order is confirmed and production starts.
How to Request a Refund
To request a refund, please contact our support team with your order details and reason for the return. Ensure the item is in its original condition.
Refund Processing Time
Refunds will be processed within 7-10 business days after receiving the returned item. The refund will be issued to the original payment method.
Cancellation Policy
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.